Stringer Management is a property management company that handles annual unfurnished rentals, vacation furnished rentals, non-management services for annual unfurnished rentals, and sales. The company has a female-owned business and provides free parking, wheelchair-accessible entrance and parking lot, and a gender-neutral restroom. Their working hours are Monday to Friday from 8:30 AM to 5:00 PM and Saturday and Sunday from 12:00 AM to 12:00 AM.
The overall score of 4.2 suggests that the company has received generally positive reviews from clients, with some minor issues. The quality score of 3.1 indicates that some clients have experienced problems with the quality of the services provided, such as issues with cleanliness and maintenance. However, the pricing score of 5.0 suggests that clients are generally satisfied with the cost of the services. The innovativeness score of 4.5 suggests that the company has been responsive to client needs and has implemented innovative solutions to address issues.
From the client feedbacks, it is evident that Stringer Management has a responsive and helpful staff, particularly Heidi, Robin, and Maureen. They have been praised for their professionalism, courtesy, and attention to detail. Many clients have expressed their satisfaction with the company's handling of maintenance requests, lease renewals, and property inspections.
However, some clients have expressed dissatisfaction with the company's handling of security deposits and cleaning fees. One client felt that the company kept an unfair amount of their deposit, citing that the property was left in good condition. Another client was charged a $250 cleaning fee, which they felt was excessive.
One client had a particularly negative experience with the company, citing that they were treated unfairly and that the company was unprofessional and money-hungry. They claimed that the company kept $750 of their deposit, despite leaving the property in better condition than when they moved in.
Overall, while Stringer Management has received generally positive reviews, there are some concerns about the company's handling of security deposits and cleaning fees. It is essential for clients to carefully review their lease agreements and understand the terms and conditions of their rental agreements.
The company's responsiveness and helpfulness are definite strengths, but there is room for improvement in terms of addressing client concerns and being more transparent about fees and charges. By taking these concerns into account, Stringer Management can continue to provide high-quality services to their clients and maintain a positive reputation in the industry.