Strickland's Truck & Tractor has a good reputation in the area. The staff is knowledgeable and has a lot of experience working with trucks. The shop is wheelchair accessible, which is a nice feature. However, there have been some issues with the quality of work, with some customers experiencing problems after repairs. Pricing seems to be reasonable, but it's essential to get a clear estimate before any work is done. The shop is not very innovative, and the working hours could be more flexible. Unfortunately, there was one significant issue with a customer who was not treated well and had to take their truck to another shop. It's crucial to have a good communication with the staff and to be confident in their ability to diagnose and fix the problem. A bit more transparency and customer service would be beneficial for this shop.