The business is a unique wellness concept that offers customized assisted-stretch sessions in a comfortable group setting. With a rating of 4.5 out of 5, it seems that overall, customers are satisfied with the services provided. The quality of the service is high, with an average rating of 4.8 out of 5, indicating that the staff is knowledgeable and skilled. However, some customers have mentioned that the pricing is a bit high, which has affected the overall rating.One of the major issues with the business is communication, as some customers have reported difficulty in getting in touch with staff regarding account issues. This has resulted in a lower rating for overall satisfaction.Despite this, the business has received overwhelmingly positive reviews, with customers praising the knowledgeable and skilled staff, the comfortable and clean environment, and the effective stretches provided. Some customers have even reported feeling a significant improvement in their flexibility and overall well-being after regular sessions.Overall, the business is a great option for those looking to improve their flexibility and overall well-being, but may require some improvement in communication to provide a better customer experience.