The store has a pleasant atmosphere, and the staff is friendly and trustworthy, as one of the customers mentioned. However, there is one major concern that needs to be addressed. One customer received low-quality mirrors that were supposed to be high-end, and the store owner refused to refund the money.The store's working hours seem convenient, with extended hours on weekdays. It's wheelchair accessible, and the amenities include a restroom and a mechanic. The store offers oil changes, and customers can use debit or credit cards to make payments.However, the store's quality control seems to be an issue. The owner's response to the customer's complaint was not very satisfactory, and it's unclear whether the store has a clear return policy.Overall, the store has a lot of potential, but it needs to work on improving its quality control and customer service. It's wheelchair accessible and has convenient working hours, which are definite positives.The owner's willingness to work with customers to find a resolution is commendable, but it's not enough to justify the low quality of the products they sell. The store's pricing seems reasonable, but it's not the only factor that determines a customer's satisfaction.The store's innovativeness is a mixed bag. On one hand, it offers oil changes, which is a convenient service for customers. On the other hand, it's not clear whether the store is doing anything particularly innovative or unique.