This title company has gained a reputation for providing a seamless and efficient experience for its clients. With a consistent stream of positive reviews, it's clear that the staff is friendly, knowledgeable, and responsive to customer needs. Many clients have praised the company's ability to stay on top of technology, security, and the customer experience. The location is easily accessible, with wheelchair-accessible parking and entrance.While the majority of clients have had a positive experience, there are a few issues that have arisen. One client reported difficulty in communicating with the staff, while another experienced problems with the closing process. However, these issues were addressed by the management team, and the clients were satisfied with the resolution.The company's features, including the online portal for document submission and the appointment required for planning, demonstrate a commitment to innovation and customer convenience. Overall, Strategic Title is a reliable and trustworthy option for clients seeking a smooth and stress-free experience. The company's working hours are convenient, with consistent hours from Monday to Friday. However, the lack of Saturday and Sunday hours may be a drawback for some clients.One area for improvement is the consistency of staff performance. While some staff members have been praised for their professionalism and efficiency, others have been criticized for their behavior. This suggests that the company may need to focus on providing training and support to its staff to ensure that all clients receive a positive experience.Despite this, the company's overall reputation and customer satisfaction ratings are high, making it a reliable choice for clients seeking a title company.