This business location has received an overwhelmingly positive response from its customers. The overwhelming majority of reviews praise the friendly and welcoming staff, as well as the excellent service provided by the orthodontists, particularly Dr. Layman. Many reviewers have noted that the staff is "kind," "gentle," and "professional," making patients feel at ease during their visits.Several reviewers have also praised the modern and clean facilities, with one reviewer noting that the office is "very high tech" and another describing it as "spotless." The staff's attention to detail and care for patients' comfort are also consistently praised.In terms of treatment, many reviewers have reported excellent results, with some noting that their smiles have been completely transformed. Some reviewers have also appreciated the use of technology, such as 3D models of their teeth, to help with treatment planning.While there is no perfect business, one reviewer did note that Dr. Bill can come across as a bit abrupt during appointments, and a few reviewers have expressed some disappointment with the scheduling process or payment terms. However, these issues seem to be relatively minor compared to the overall positive experience provided by the business.Overall, this business location appears to be well-regarded by its customers, with a focus on providing excellent service, clean and modern facilities, and effective treatment.