Tampa Bay
Storm Shield Roofing
0.88
0.88
Features
Wheelchair accessible parking lot
Online estimates
Photos & videos
Submit a review
Quality
Overall
Innovativeness
Pricing
Submit a review
This location is well-established and reputable, as indicated by its overall rating and the numerous positive reviews. The team is efficient, reliable, and skilled, as seen in the incredible speed of completing roof replacements and the high quality of work. However, there have been instances of poor customer service, with one client experiencing forgotten appointment times and unreturned estimates. Fortunately, these issues were acknowledged and apologized for by the owner, demonstrating a commitment to rectifying mistakes and improving customer satisfaction.The location's accessibility is a significant advantage, with a wheelchair-accessible parking lot. Additionally, the team is punctual and professional, often arriving on time and completing work quickly without any issues.While there have been instances of poor customer service, the majority of reviews highlight the team's responsiveness, punctuality, quality, professionalism, and value for money. The owner has demonstrated a willingness to listen to feedback and make amends, suggesting a commitment to customer satisfaction.It's worth noting that the team's ability to work efficiently and effectively, even during times of crisis, such as after a hurricane, is a testament to their expertise and professionalism. However, it's essential for them to maintain high standards of customer service to avoid issues like the one experienced by Mr. Mack.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS