The business location appears to be a well-organized storage facility with a helpful staff. The customer service is excellent, with many clients expressing gratitude for the assistance they received from the staff. The facility itself is described as clean and new, with amenities such as a lounge area, clean restrooms, and air-conditioned hallways.
However, some issues are noticed. The rent price seems to be increasing by at least 20 dollars every six months, which might be a concern for long-term storage users. The facility's management is described as evasive when asked about rent price increases, and the regional manager does not return phone calls.
Despite these issues, the overall experience of clients appears to be positive, and the staff is praised for their helpfulness and friendliness.