The business, Store Space Self Storage, has a strong reputation based on customer reviews. The overall score of 4.7 indicates a positive experience for most customers. The quality score of 4.3 suggests that the storage facilities are generally well-maintained and clean. The pricing score of 5.0 indicates that customers are satisfied with the value they receive for their money.
One customer had a disappointing experience with temperature control in their climate-controlled unit, suggesting that the facility may not always meet its promises. Another customer expressed concerns about the possibility of people living in the storage units, raising questions about the facility's security and management.
Overall, the business appears to prioritize customer service, as numerous reviews praise the helpful and friendly staff, particularly individuals such as Jay, Jae, RJ, and Malique. The facilities are described as clean and well-maintained, and customers appreciate the variety of storage unit options available.
However, it is worth noting that some customers have experienced issues with temperature control and security, suggesting that the business may need to improve in these areas to maintain a high level of customer satisfaction.