This storage facility is a great option for those looking for a secure and clean place to store their belongings. The friendly staff, including owners Otis and Natasha, are always available to assist with any questions or concerns. They offer a variety of unit sizes and types, including climate-controlled units, to fit different needs and budgets. The facility is well-maintained and has a safe and secure environment. However, one potential issue is the storage unit auction process, which may be a concern for some customers.The facility's working hours are convenient, with a standard Monday to Friday schedule from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 3:00 PM. The facility also accepts debit and credit cards for payments, making it easy to pay your rent.The owners are clearly committed to providing excellent customer service, with many customers praising their professionalism and kindness. The facility is also well-equipped with features such as wheelchair-accessible parking and entrance, and the property is well-maintained.However, the facility's ratings from customers indicate that some issues may arise, such as concerns over pests or unsecured units. It's also worth noting that the facility has a rating of 1.0 from one customer, who reported feeling swindled by the owners.