The business is located at Building 2323, Holly Hill Tank Rd Road, Davenport City, providing various services such as storage facilities, moving supply store, and transportation. They offer accessible parking and entrance for customers with disabilities. The working hours are Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:30 PM.
The staff, including Chris, Richard, and other property managers, are friendly and helpful. They assist customers with renting units, providing excellent customer service, and going above and beyond to meet their needs. Many customers have praised their professionalism, knowledge, and willingness to help.
The facility is clean and well-maintained, with secure gates and cameras for added protection. Some customers have mentioned that the prices are competitive and reasonable, with some even mentioning that it's one of the best prices in town.
However, there have been some issues reported by customers. Some have mentioned that the facility can be prone to pest infestations, and a few have reported difficulty with online payments. One customer even reported that their belongings were auctioned off without their knowledge or notification, which led to a loss of personal property.
Despite these issues, the majority of customers have had a positive experience with the business. They appreciate the friendly staff, clean facility, and competitive pricing. With some improvement in customer communication and pest control, the business could potentially reach a perfect score.
Some customers have expressed gratitude for the staff's willingness to help and their positive attitude. One customer even mentioned that they felt confident storing their belongings at the facility due to the staff's professionalism and the facility's security features. Another customer praised the staff for being "the best" and for making the rental process easy and straightforward.
Overall, the business seems to be a good option for customers looking for storage and moving services. However, it's essential to be aware of the potential issues and to communicate with the staff to ensure a smooth experience.