The business has received numerous positive reviews, highlighting the friendly and helpful staff, particularly the manager David. Many customers have praised the facility's cleanliness, security, and affordability. The staff has been described as professional, courteous, and willing to go above and beyond to assist customers. The facility offers a wide range of storage unit sizes and types, including climate-controlled units. Some customers have mentioned that the prices are competitive and affordable.However, there was one negative review mentioning a rate increase, which was later addressed by the property team. Overall, the business appears to have a strong commitment to customer satisfaction and service.Customers have praised the facility's accessibility, with some mentioning that it's located near a major highway and has a convenient location. The facility is also wheelchair accessible, which is a plus for customers with mobility issues.One customer mentioned that the facility is LGBTQ+ friendly and has a transgender safe space, which is a great feature for customers who may be looking for a welcoming environment.The business has a strong online presence, with many customers mentioning that they were able to easily find the facility and make a reservation online. The staff has also been praised for being knowledgeable and helpful in answering questions and providing advice on storage unit selection.Overall, the business seems to be doing well, with a strong commitment to customer service and a clean and secure facility. However, there is always room for improvement, and the business could benefit from continuing to address any issues that may arise and ensuring that customers feel valued and appreciated.