Tampa Bay
Storage King USA
29.17
29.17
Overview
Storage King offers units of all sizes in Nags Head with climate-controlled options and RV and boat storage, too! Reserve or rent online.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
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Overall
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The location offers various services, including travel, car and truck rental, construction, building materials, transportation, and home services. Storage units are available in different sizes, with climate-controlled options and RV and boat storage. The staff is generally friendly and helpful, with some employees being described as "very nice," "pleasant," and "professional." However, there have been instances of poor service, including a customer being told that the office was closed when they arrived 5 minutes before the posted closing time, and a manager being absent for an extended period. The facility is described as clean, but there have been issues with mold and water damage. Some customers have reported theft, including one instance where items were stolen from a unit despite the customer being assured that the unit was secure. The location has received mostly positive reviews, but some customers have expressed disappointment and frustration with the service they received. One customer even threatened to contact a lawyer due to the poor service. Overall, the location seems to have some issues with customer service and security, but the staff is generally friendly and the facility is clean. The location has a mix of positive and negative reviews, with some customers praising the friendly and helpful staff, while others have experienced poor service and issues with theft. The location seems to have some room for improvement in terms of customer service and security. However, the facility is clean, and the staff is generally friendly and helpful. Some customers have expressed concern about the lack of staff availability, with one customer waiting in the parking lot for over a week to speak with a manager. Another customer was told that the office was closed when they arrived 5 minutes before the posted closing time. These issues suggest that the location may not always have sufficient staff to provide adequate customer service. On the other hand, some customers have praised the location for being clean and having friendly and helpful staff. One customer even mentioned that the staff was "beyond helpful and friendly." These positive reviews suggest that the location is capable of providing good customer service when the staff is available. Overall, the location seems to have a mixed record when it comes to customer service and security. While the staff is generally friendly and the facility is clean, there have been issues with theft and poor service. The location could benefit from improving its customer service and security protocols to better meet the needs of its customers.
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