This location is a part of the Stonecrest Curbing company, specializing in landscape curbing installation. The company's services offer exclusive stone designs for a unique, durable, and maintenance-free finish. The business is wheelchair accessible and has a clear description of its services on its website.
While some customers have expressed satisfaction with the company's work, there have been issues with communication and quality control. Some customers have reported that the installation did not meet their expectations, with issues such as uneven curbing, chips, and cracks.
The company has responded to these concerns, offering to fix the problems and resurface the curbing. However, some customers have expressed frustration with the communication process, citing that the owner, Steve, would often respond with generic responses and not provide clear solutions to their problems.
Despite these issues, the company has also received positive feedback from customers who have praised their professionalism, punctuality, and quality of work. Many customers have noted that the company's team is courteous, efficient, and detail-oriented.
Overall, the company's strengths lie in its pricing, which is considered reasonable by many customers. However, the company's quality control and communication processes need improvement to ensure customer satisfaction.
Based on the known data, the main issue with this location is the quality control and communication between the company and its customers. The company needs to work on providing clear solutions to customers' problems and improving its quality control processes to prevent issues such as uneven curbing and chips.