The business has a wheelchair-accessible parking lot and entrance, making it easy for customers to visit. The company has a strong online presence with a website and a high rating on third-party review sites. Clients have reported exceptional customer service, with employees like Susan and Cassidy going above and beyond to help with product selection and ordering.Many clients have praised the company's large selection of stone products, with a wide variety of options to choose from. The showroom is well-designed, allowing customers to see the stones in person and get a sense of the quality and beauty of the products.The company has a strong reputation for delivering high-quality products on time, with clients reporting that their orders were delivered promptly and packaged well. The office staff is also friendly and welcoming, making customers feel valued and appreciated.One potential issue that has been reported is a strict return policy, where customers are not allowed to exchange products if they change their mind within 24 hours of purchasing. However, this policy may be in place to protect the company from false returns, and customers are advised to carefully review their options before making a purchase.Overall, Stone Pro, LLC seems to be a reliable and customer-focused business that is committed to providing high-quality products and excellent service.