The business has a solid reputation, with a rating of 4.9 on third-party platforms. The location is easily accessible, with on-site and free street parking options. The business is LGBTQ+ friendly, which is a great aspect for the community. The staff is friendly, professional, and knowledgeable about the products and services they offer.The quality of work is consistently high, with clients praising the attention to detail and the quality of the products used. The installation process is often seamless, with teams arriving on time and completing the job efficiently. Clients appreciate the communication and flexibility shown by the business, which makes the experience enjoyable and stress-free.Pricing is generally competitive, with clients appreciating the value for money they receive. However, there have been instances where clients have felt that the prices are a bit higher than expected.The business is not particularly innovative, as it sticks to traditional methods and materials. However, the staff's attention to detail and commitment to quality ensure that the final product is always of high standard.One notable issue is the response to a negative review, where the business seemed to downplay the client's concerns and failed to offer a suitable solution. This suggests that the business may not always handle customer complaints effectively.Overall, the business has a strong reputation and provides high-quality products and services. However, there are some areas for improvement, particularly in terms of customer complaint handling and innovation.