This business location has an overall positive reputation. The staff is generally friendly and helpful, as seen in several reviews praising the excellent customer service provided by representatives such as Terrance, who was described as "amazing" and "funny." However, one reviewer had a negative experience with a salesman who became defensive and rude after being politely declined. This suggests that some staff members may not always be respectful or considerate of customers' boundaries. Despite this issue, the company's quality of service is well-regarded, with many clients expressing satisfaction with the clean and healthy water provided by Stingray Environmental's systems. The business's innovation in designing Florida-specific water purification solutions is also noteworthy, even if specific details about its innovativeness are lacking.