The Stewart Title office in St. Petersburg is conveniently located, with a wheelchair-accessible parking lot and entrance. The office hours are standard Monday to Friday, with no weekend services. The staff is friendly, and some clients have praised their kindness, patience, and helpfulness. However, there have been some issues with responsiveness, quality, and professionalism, particularly in cases where clients had to follow up repeatedly for updates or corrections.
One major issue that stands out is a client's experience with missed closing due to an employee forgetting about their file and ignoring their emails. This incident led to a negative review and a low rating.
On the other hand, many clients have had excellent experiences with the office, citing seamless processes, expert service, and knowledge. They have praised individual staff members, such as Amy Keeton, Leeann, and Jeanne Threinen, for going above and beyond to ensure a smooth closing.
Overall, the office seems to have a mix of strengths and weaknesses, with some staff members providing exceptional service while others may have fallen short. The office's responsiveness, quality, and professionalism vary, but the office's location and working hours are convenient.