This location seems to be a reliable choice for various lock-related services. The staff is generally friendly and knowledgeable, with several reviewers praising Greg's excellent service and kindness. Many clients appreciate the affordable prices, with some mentioning that they offer the cheapest rates in town. On the other hand, there have been some issues with professionalism, with a few reviewers describing the staff as rude or having an attitude problem. One client had a particularly bad experience with a staff member who seemed dismissive and unhelpful. Despite this, the overall quality of service appears to be good, and the business seems to be doing a decent job of keeping customers satisfied. It's worth noting that the owner, Steve, is not always present, which may contribute to some of the inconsistent experiences. A bigger issue is the lack of availability on weekends, which may limit accessibility for some customers.