This transmission shop and towing service has a good overall reputation, with many satisfied customers praising their fast and professional service. The quality of work is decent, with some customers reporting minor issues or complaints about the work done on their vehicles. The pricing is generally considered fair, with some customers noting that they were able to get good deals on repairs and services. However, the innovativeness of the business is not well-represented in the reviews, with many customers simply commenting on the quality of the service and prices without noting any particularly innovative practices.
Some customers have reported having a good experience with the tow truck drivers and mechanics, with one customer noting that they were able to get a tow truck to their location quickly and efficiently. Another customer praised the staff for being friendly and helpful, noting that they were able to get a quick and affordable repair done on their vehicle. However, some customers have reported having issues with the billing and communication, with one customer noting that they were not informed about the charges for storage fees after their vehicle was towed.
There are also some negative reviews that highlight issues with customer service, with one customer noting that they were treated rudely by the staff and another customer reporting that they were not given clear information about the cost of repairs. Additionally, some customers have reported having issues with the quality of the work done on their vehicles, with one customer noting that they were not satisfied with the repair done on their car.
It's worth noting that the business has a good rating on third-party review sites, with an average rating of 4.0 out of 5 stars. However, there are some customers who have reported having negative experiences with the business, highlighting the importance of doing your research and reading multiple reviews before choosing a service provider.