I had a great experience with Sterling Plastic & Reconstructive Surgery, P.A. led by Dr. Mark Mathieson. They are a team that truly cares about their patients, taking the time to explain procedures and options thoroughly, making patients feel comfortable and informed throughout the process. Dr. Mathieson and his wife Shannon, the office assistant, are a wonderful duo, working together to ensure that every patient feels valued and cared for. Their communication is excellent, and they are responsive to patients' needs and concerns.The office atmosphere is calm and welcoming, with a warm and inviting ambiance that puts patients at ease. Dr. Mathieson is a skilled surgeon with a great bedside manner, taking the time to listen to patients' questions and concerns, and providing reassurance and support throughout the process.However, one issue to be aware of is the potential for unavailability of the doctor. In one instance, the doctor was unavailable to provide a follow-up consultation, and this caused some inconvenience to the patient.Overall, Sterling Plastic & Reconstructive Surgery, P.A. is a great option for those seeking plastic surgery services, with a high level of quality care, fair pricing, and a commitment to patient-centered care.