This location offers a wide range of services related to waste management and disposal. The community seems to appreciate their efforts, with some customers expressing gratitude for their prompt and dedicated service. One customer appreciated the company's presence during a hurricane, showing their commitment to serving the community.
However, there are some significant concerns about the customer service. Some customers have reported being treated rudely by staff and have difficulty getting help over the phone. One customer was even asked to sign up for a portal that they couldn't access. This indicates a need for improvement in this area.
Additionally, some customers have expressed dissatisfaction with the pricing and contracts. One customer felt that the contract terms were misleading and that the company tried to coerce them into signing an annual contract. Others have complained about high fees and poor communication.
The location seems to be accessible for people with disabilities, with a wheelchair-accessible parking lot and entrance.
The smell from the location has been a concern for some customers, who feel that it's unpleasant and should be addressed.
There is a need to address the issues related to customer service, pricing, and contract transparency to improve the overall experience for customers.