This business location is wheelchair accessible, which is a positive feature. The working hours are also convenient, being open from 8am to 8pm on weekdays. However, there are several issues that have been reported by clients. The main concern is that some customers have been billed even after cancellation, with some even being charged for services they never received. This lack of transparency and fairness is concerning. Additionally, some clients have reported difficulty in getting help from the customer service department, with calls being outsourced to other countries where the representatives do not know the clients' information. The working relationship with the Punta Gorda Stericycle location has been described as "horrible" by one client. Another client had a frustrating experience with delayed biomedical waste pickup and unfulfilled promises. While some clients have had positive experiences with Stericycle in other locations, the issues reported by clients in this location suggest that it may not be a reliable choice for waste management services.