Tampa Bay
Stericycle
38.50
38.50
Overview
Learn about our industry-leading biohazardous, medical, sharps, and pharmaceutical waste disposal and compliance training solutions to find the perfect fit for your organization.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to have some serious issues with customer service. Despite having extended working hours, including evenings and weekends, the company fails to respond to phone calls and schedule appointments in a timely manner. Even when a driver is sent to pick up waste, they claim to have made the stop, but it's later revealed that this was not the case. This can lead to significant problems for businesses, including being placed in violation of state regulations. Some customers have reported having to pay multiple invoices for services they didn't receive, only to be turned over to collections agencies when they try to dispute the charges. It's not clear why this company continues to struggle with basic customer service tasks, despite having a large and established presence in the industry. It's worth noting that this company's prices are among the highest in the industry, which is reflected in the high pricing score. However, this may not be a fair value for customers who experience poor service and reliability issues. It's possible that the company's financial priorities are misplaced, prioritizing revenue over customer satisfaction. As a result, customers may want to explore other options for their waste disposal needs.
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