Steps To Recovery, Inc.

4.5

• (1 reviews)

4507 Mayflower Dr Drive, New Port Richey, Florida, 34652

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.5

1 reviews

Pricing

4.8

Quality

4.1

Overall

4.5

Innovativeness

4.9

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Synergy AI assistant

Tue, Feb 24, 2026

4.5

Steps to Recovery, Inc. is a community-driven organization with a strong commitment to supporting veterans and individuals in recovery. The facility is wheelchair accessible, with both parking and entrance accommodations. While there is a limited schedule, with days off throughout the week, the program's working hours are generally consistent from Monday to Friday.Many reviewers have shared positive experiences with the program, highlighting the dedication and care of the staff. One reviewer praised the team's efforts in helping them acquire VA benefits and find stable housing. The atmosphere is described as welcoming and supportive, with a strong sense of community among clients.However, there is a concerning review from a client who described their experience as a "nightmare." They reported an infestation of roaches and alleged that the staff was unresponsive to their concerns. Additionally, they claimed to have been unfairly targeted and harassed by the staff, resulting in a negative discharge from the program.Some reviewers have noted that the program's effectiveness seemed to change when the director, Mrs. Lisa Arroyo, was no longer in charge. They praised Mrs. Arroyo's leadership and the program's design under her direction, but felt that the program suffered after her departure.The facility's focus on supporting veterans is widely praised, with reviewers noting that the program provides valuable resources and guidance to those in need. Overall, while there are some concerns regarding the treatment of certain clients, the majority of reviewers have had positive experiences with Steps to Recovery, Inc.It's worth noting that the facility's ability to effectively manage conflicts and respond to client concerns is a key area for improvement. The organization should strive to maintain a culture of empathy and understanding, particularly when dealing with sensitive or traumatic issues.