This business has been providing top-notch services to its customers, with an overall rating of 4.7 out of 5. The quality of service is also high, with an average rating of 4.3 out of 5. The prices are reasonable, with an average rating of 4.5 out of 5. The business has shown innovativeness in its approach, with an average rating of 4.8 out of 5.The business has a strong reputation for being LGBTQ+ friendly and welcoming to all customers, including those from the transgender community. The presence of a gender-neutral restroom is a great feature for customers who may need it. The business has received praise for its professionalism, kindness, and genuine care for its customers' pets.However, there has been one negative review that highlighted the need for more attention to detail in terms of ensuring that pets receive the correct treatment. The reviewer mentioned that their pet was shaved despite their explicit instructions to the contrary, and that the groomer forgot to replace a flea collar.Overall, this business has a strong reputation and a commitment to providing high-quality services to its customers. With a few tweaks to its attention to detail, it could be an even more exceptional business.