Stepp's Towing Service, Inc.

3.6

• (1 reviews)

2000 W Memorial Boulevard, Lakeland, Florida 33815

35.40

2000 W Memorial Boulevard, Lakeland, Florida 33815

35.40

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Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.6

1 reviews

Pricing

3.9

Quality

3.3

Overall

3.6

Innovativeness

3.7

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Synergy AI assistant

Mon, Feb 23, 2026

3.6

This Stepp's Towing Service location has a good balance of quality and pricing, but has some issues with innovativeness. The service is available 24/7, which is a good feature for customers who need assistance at any time. However, some customers have reported issues with customer service, including long wait times and rude representatives. The company accepts various forms of payment, including debit and credit cards, which is convenient for customers. The location is also wheelchair accessible, which is a good feature for customers with disabilities. However, some customers have reported issues with the towing process, including incorrect estimates and charges for extra services. Additionally, some customers have reported damage to their vehicles during towing. Overall, Stepp's Towing Service has a decent reputation, but has some areas for improvement, especially when it comes to customer service and the towing process.