Tampa Bay
Stepp's Auto Parts
26.56
26.56
Overview
Finding the used auto parts you're looking for is made easy with our Full Service Salvage Yard location in San Antonio, Florida.
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Wheelchair accessible parking lot
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The business location of Stepp's Auto Parts, located at Building 11607, Ossie Murphy Rd Road, San Antonio City, seems to be a mixed bag. While some customers have reported great experiences with the staff, especially the women who work in the office, others have had negative interactions with the employees.The quality of the parts sold at Stepp's Auto Parts is questionable, with some customers reporting that they received used auto parts that were not in good condition or were even damaged. In one instance, a customer was sold a used engine that had water in the cylinders, making it unusable. This suggests that the quality control process at Stepp's Auto Parts may be lacking.On the other hand, the pricing at Stepp's Auto Parts seems to be competitive, with some customers reporting that they were able to find great deals on used auto parts. However, this may be due to the fact that some customers have reported being sold parts that were not as described or were even damaged.In terms of innovativeness, Stepp's Auto Parts seems to be a traditional salvage yard that is focused on providing used auto parts to customers. While they may not be at the forefront of innovation in the industry, they do seem to be adapting to the needs of their customers, particularly with regards to online ordering and shipping.One major issue that has been reported by several customers is the poor customer service at Stepp's Auto Parts. Some customers have reported being treated rudely or being given incorrect information by the staff, which has led to frustration and even anger. In one instance, a customer was told that a part was available when it was not, and then was charged a restocking fee when they returned it.Overall, it seems that Stepp's Auto Parts is a business that is struggling to meet the needs of its customers. While they may have some competitive pricing and a wide selection of used auto parts, the poor quality of the parts and the lack of effective customer service are major concerns. If you are considering doing business with Stepp's Auto Parts, it may be worth exploring other options first.
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