The location of the dermatologist is wheelchair accessible, making it a welcoming environment for patients with disabilities. The staff is friendly and competent, as seen in the positive reviews. Dr. Spencer and his assistants are highly praised for their care and professionalism. However, there have been some issues with the office staff and scheduling department, as mentioned in a negative review.The business seems to have a good reputation, with a rating of 4.5 on third-party platforms. Many patients have praised the doctor and the staff for their excellent care, professionalism, and kindness. However, there have been a few instances where patients experienced long wait times, billing issues, and poor communication.It's worth noting that there is one particularly negative review that stands out, where a patient felt that the office staff and Dr. Spencer were dishonest about a surgical procedure and that they had to wait an unusually long time for an appointment. However, this review was addressed by the owner, and it seems that the issue was taken seriously.Overall, the location seems to have a good reputation, but there are some areas for improvement, particularly with regards to communication and scheduling.