This location, MaxHealth, seems to be a reliable choice for medical services, especially for patients who value their doctor's time and attention. The overall quality of care appears to be high, with most patients expressing satisfaction with their visits and feeling well taken care of. The doctor, Stephen P Coppa, DO, is praised for being thorough, caring, and willing to spend time with patients.
However, some patients have expressed frustration with long wait times, which can be a significant drawback. The office staff has been described as sometimes unprofessional, with a few instances of rudeness and a lack of attention to detail.
One major issue that has been consistently reported is the office's disorganization and poor time management. Patients have waited for extended periods, only to be told that the doctor is running late or that their appointment has been rescheduled.
Despite these issues, the location is well-equipped and offers convenient features like wheelchair-accessible parking and restrooms. The office staff is generally friendly and courteous, but some patients have experienced difficulties with phone calls and follow-up care.
Overall, while MaxHealth has its strengths and weaknesses, it appears to be a solid choice for patients who value quality care and are willing to overlook some minor issues.
Reviewers have praised the location for its attentive doctors, thorough exams, and empathetic staff. Some have noted that the wait times can be long, but many reviewers believe that the extra time spent with the doctor is worth the wait. However, some patients have experienced difficulty getting prescriptions filled, test results, and follow-up care.
The biggest concern for many reviewers is the office's lack of organization and poor time management. Several reviewers have reported waiting for extended periods, only to be told that the doctor is running late or that their appointment has been rescheduled.
While some reviewers have expressed frustration with the office's staff, many have praised the doctor and his assistants for their kindness, empathy, and expertise. Reviewers have also noted that the location is well-equipped and offers convenient features like wheelchair-accessible parking and restrooms.
Despite the issues with wait times and office management, MaxHealth seems to be a solid choice for patients who value quality care and are willing to overlook some minor issues.