Tampa Bay
Stephanie Delvaux, APRN
10.52
10.52
Overview
At Orlando Health Medical Group FHV Health, you can expect the highest level of cardiovascular, peripheral vascular and primary care, with access to leading-edge medical innovation.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Innovativeness
Quality
Pricing
Overall
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The medical service provided by Orlando Health Medical Group FHV Health is decent, but it falls short of expectations in some areas. The location is wheelchair accessible, which is a plus, and they accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The working hours are standard, with Monday to Friday from 8am to 5pm. However, the quality of care seems to be inconsistent, with some patients experiencing long wait times and unprofessional staff. Stephanie Delvaux, APRN, is the primary provider, and while some patients praise her attentiveness and knowledge, others have had negative experiences with her, citing her unresponsiveness to their issues and lack of accountability.There is an issue with communication and scheduling, as evidenced by canceled appointments and lack of reminders. This can be frustrating for patients who have to reschedule and may lead to negative experiences. It's essential for the office staff to improve their communication and organization to provide better service. On the other hand, the pricing is reasonable, and the location is well-maintained, with a clean and comfortable environment. The staff is generally friendly, and Stephanie is knowledgeable and patient. However, her attitude towards Orlando Health's merger with the medical group raises concerns about her professionalism and ability to work well in a team.Overall, while Orlando Health Medical Group FHV Health has its strengths, it needs to work on improving its communication and staff management to provide a more consistent and high-quality service.
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