This business location has a good overall score, which is expected from a medical service provider. The building itself is easily accessible with a wheelchair-accessible entrance, parking lot, and restroom, making it convenient for people with mobility issues. However, there is a lack of information regarding the quality of services provided, which could be a concern. The prices are not transparent, which may affect customer satisfaction. The speech pathologist at this location, Janie Knight, is known for her patience and saint-like demeanor, which suggests a high level of quality service. However, without more information, it is hard to give a definitive score. The innovativeness of this business is average, with a co-brand partnership with Step Ahead Speech Therapy. One issue is the lack of transparency in pricing, which may lead to misunderstandings between the business and its customers.