Tampa Bay
Steele's Family Funeral Services
54.38
54.38
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Free parking lot
On-site parking
Cremation service
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This business location offers a range of services, including mortuary, community service, cremation service, and civic organizations. The address is Building 207, Burns Ln Lane, Winter Haven City, with a phone number of +18632233166 and a web link to https://www.altogetherfuneral.com/funeral-cremation/florida/winter-haven/steeles-family-funeral-services/flstl.html?utm_source=google&utm_medium=organic&utm_campaign=gbp-homepage&_vsrefdom=gbp. The features include on-site parking, free parking lot, and wheelchair accessibility. The business is open 24/7, 365 days a year.The staff is known for being professional, caring, and understanding. Many customers have praised their services, saying they were helpful, compassionate, and made the process easier for them during difficult times. They have a bereavement service that sends daily uplifting texts to customers, which is a thoughtful touch.However, one customer had a negative experience, citing unprofessionalism, patronizing behavior, and carelessness. They also had issues with follow-up and follow-through, and were unhappy with the urn provided.Overall, the business seems to have a strong reputation for providing quality services and being caring and understanding. However, there is room for improvement in terms of follow-up and communication.The only issue mentioned in the feedback is the lack of follow-up and follow-through by the business, which was experienced by one customer.
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