Tampa Bay
Steak 'n Shake
16.41
16.41
Overview
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Coffee
Small plates
Dinner
Dessert
Seating
Restroom
Family-friendly
High chairs
Free parking lot
Parking
Delivery
Comfort food
Late-night food
Lunch
Happy hour drinks
Kids' menu
Onsite services
Good for kids
Happy hour food
Breakfast
Drive-through
Curbside pickup
No-contact delivery
Braille menu
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Quality
Overall
Pricing
Innovativeness
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This location of Steak 'n Shake has a mediocre overall rating, with a score of 3.3 out of 5. The quality of food and service is also mediocre, with scores of 3.2 and 3.9 respectively. However, the pricing of the location is a strong point, with a score of 4.4 out of 5. Unfortunately, the location has had several issues, including undercooked food, unclean premises, and poor customer service. Despite some positive reviews, the location's reputation has been marred by these problems. In the last year, there have been multiple reviews about the same issues, including slow service, dirty environment, and wrong orders. Some reviewers have also mentioned that the staff seems uninterested and unhelpful. It's worth noting that some reviews are glowing and mention that the food is still good, the staff is friendly, and the shakes are amazing. However, these positive reviews are few and far between.
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