Tampa Bay
Steak 'n Shake
49.11
49.11
Overview
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Great dessert
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Coffee
Dinner
Dessert
Seating
Restroom
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Happy hour drinks
Kids' menu
Fast service
Quick bite
Casual
College students
Good for kids
Happy hour food
Breakfast
Drive-through
Breakfast
Curbside pickup
No-contact delivery
Braille menu
Table service
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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This location has a decent overall rating, but there are some issues with quality and innovativeness. The quality of food and service has been inconsistent, with some customers reporting cold or incorrect orders. While the pricing is competitive, the high score may not reflect the quality of the food and service. Innovativeness is also a concern, as some customers have reported issues with the kiosk ordering system and the lack of human interaction with staff. However, some customers have praised the use of beef tallow for frying and the overall cleanliness of the restaurant.Despite the efforts to improve, this location seems to have some systemic problems. The management team may need to address these issues and implement changes to improve the overall customer experience. Some potential solutions could include retraining staff on food preparation and service, implementing a more efficient ordering system, and investing in cleaning and maintenance to improve the overall cleanliness of the restaurant.Some customers have reported long wait times, cold food, and poor service, which suggests that the restaurant may be understaffed or struggling with operational efficiency. The use of kiosks and self-service ordering may also be contributing to the issues with quality and innovativeness.However, some customers have also praised the use of beef tallow for frying and the overall cleanliness of the restaurant, which suggests that there are some positives to be built upon. With some targeted improvements, this location could potentially improve its overall rating and become a more competitive and appealing option for customers.
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Hours
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Friday
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