Based on customer feedback, this Steak 'n Shake location seems to be a decent option for those looking for a quick bite. However, there are some issues that need to be addressed. Firstly, the quality of food can be inconsistent, with some customers experiencing overcooked or raw meat. This is a significant concern and needs to be looked into. The service can also be slow and unfriendly, which is a major turn-off for customers. Additionally, the kiosk-based ordering system can be frustrating for some customers. On a positive note, the pricing is reasonable, and the location offers a wide range of options, including milkshakes and burgers. The atmosphere is casual and comfortable, making it a great spot for families. However, the cleanliness of the restaurant can be a concern, with some customers reporting sticky tables and dirty floors. Overall, this Steak 'n Shake location has some potential, but it needs to work on improving its food quality and service to attract more customers.