The business seems to be a decent option for those looking for a self-service car wash. However, there are some issues that need to be addressed. The quality of the car wash experience is not up to par, with many customers reporting that their cars were not thoroughly cleaned or that the equipment was not functioning properly. The pricing, on the other hand, seems to be reasonable, with many customers appreciating the affordable rates. The business also shows some innovativeness in its offerings, such as the touchless car wash and the variety of cleaning products available. Despite some issues, the business has received a moderate overall rating, indicating that it is a middle-of-the-road option for car wash services.One major issue that stands out is the lack of maintenance and upkeep of the equipment, as reported by several customers. This has resulted in a poor quality experience for many customers. The business also needs to improve its customer service, as many customers have reported difficulty in contacting the owner or management to report issues or seek refunds.Despite these issues, the business has a loyal customer base, with many customers appreciating the convenient location and affordable prices. With some improvements in equipment maintenance and customer service, this business could potentially become a top-rated car wash service in the area.