Tampa Bay
STARCARE PHARMACY
20.96
20.96
Overview
STARCARE PHARMACY is a provider of Rx Refills, Pharmacy Delivery and Medical Supplies in Port Richey, Florida. Call 727-312-4888 for more information.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Small business
Quick visit
In-store pickup
In-store shopping
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Overall
Quality
Pricing
Innovativeness
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This pharmacy has a very good overall rating, suggesting a high level of satisfaction among its customers. The quality of service is good, with customers praising the friendly and knowledgeable staff. The pricing is excellent, with customers appreciating the competitive prices offered by the pharmacy. The innovativeness of the pharmacy is also commendable, with customers appreciating the use of new technologies such as NFC mobile payments. However, the quality of service could be improved slightly to match the high expectations set by the pharmacy's overall rating.
The working hours are regular, with a standard schedule from 9 am to 6 pm, Monday to Friday, and 10 am to 2 pm on Saturdays. The pharmacy is not open on Sundays. The address is easily accessible, with a wheelchair-accessible parking lot and entrance.
The pharmacy offers a range of services, including onsite services, in-store shopping, in-store pickup, and delivery. They also offer quick visits, making it convenient for customers to pick up their prescriptions and medications. The pharmacy is small in size, but it provides a personalized experience for its customers.
The pharmacy has received numerous positive reviews from customers, praising its excellent service, friendly staff, and competitive prices. Customers have also appreciated the pharmacy's commitment to providing high-quality medications and services. However, there have been some negative reviews, mainly related to the pharmacy's inability to provide certain medications or its customer service.
One of the issues that needs to be addressed is the lack of a clear process for dealing with customer complaints or issues. In one review, a customer mentioned that they were treated rudely and condescendingly by the pharmacy staff, and were told that they should have asked permission before transferring their daughter's medications to another pharmacy. This incident highlights the need for the pharmacy to develop a more customer-centric approach and to train its staff to handle customer complaints and issues in a more professional and respectful manner.
Overall, this pharmacy has a good reputation and offers a range of services to its customers. However, it needs to work on improving its quality of service and customer satisfaction to match the high expectations set by its overall rating.
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