Tampa Bay
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Star Title Partners of Palm Harbor, LLC
11.32
11.32
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location has a good overall rating, but it falls short in terms of quality. On the other hand, it stands out for its competitive pricing. The innovativeness score suggests that the business is doing some things differently, but not necessarily better.From the client feedback, it is clear that the staff at this location are professional and courteous. Many clients have praised the helpful and knowledgeable team members, particularly Pamela and Tiffany, who seem to be the most popular and reliable staff members. The company's notification system is also highly praised by one client.However, there are some issues with the company's communication and responsiveness. Some clients have reported difficulty in getting in touch with the company, with promises of callbacks not being followed through. This is particularly evident in one client's review, where they mention that they were told a problem would be fixed within an hour, but it took three weeks to resolve.The company's quality control is also an issue, as evident in one client's review where they mention that the title work was done incorrectly and it took months to resolve. The company's management seems to be unresponsive and uncooperative, with one client even mentioning that they were told that the problem was not their responsibility.Overall, this location has a lot of potential, but it needs to work on its communication and quality control. With some improvements in these areas, it could be a top-rated location.
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