This Star Nails & Spa Venice location has received a variety of reviews from customers, with an overall score of 4.2 out of 5. While some customers have reported issues with the quality of service, with one customer experiencing a painful and subpar experience with acrylic nails and a pedicure, many others have praised the salon for its cleanliness, professionalism, and attention to detail. The pricing is generally considered fair, with some customers noting that it's comparable to or even better than other nail salons in the area. The innovativeness of the salon's services is also a strength, with some customers praising the salon for its variety of services and its willingness to try new things. However, it's worth noting that some customers have reported issues with the salon's management, including difficulty in getting in touch with the manager and inconsistent service. Overall, while this location has its strengths and weaknesses, it seems to be a solid choice for customers looking for a good nail salon experience.One major issue that stands out is the subpar quality of service experienced by one customer, who reported painful and difficult removal of acrylic nails and a poor pedicure experience. This issue is a significant concern, as it suggests that the salon may not always prioritize its customers' comfort and satisfaction.