This business has received mostly negative reviews. The overall rating is 2.5 out of 5, indicating that the experience was not good. The quality of the business is also subpar, with a rating of 2.1 out of 5. Many customers have reported issues with the properties, such as sewage backing up into the shower, mold, and lack of cleanliness.Despite the low quality, the pricing of the business seems to be high, with a rating of 5 out of 5. This is likely because many customers have reported being charged high prices for subpar properties.The business does not appear to be innovative, with no rating provided for this category.The main issue with this business is its lack of professionalism and customer service. Many customers have reported being treated rudely and unhelpfully by the staff, with some even being cancelled on with little notice. This lack of professionalism has led to a lot of frustration and anger among customers.Some customers have also reported that the business does not live up to its own standards, with properties being marketed as "5-star" but actually being subpar.Overall, it seems that this business prioritizes making money over providing good customer service and quality properties. As a result, customers should be wary of booking with this business.