The business has a solid overall rating, indicating a reliable and consistent service. However, it falls short in terms of quality, pricing, and innovativeness. The team is skilled in providing general cleaning services, including carpet, upholstery, and tile cleaning. They are accessible through various channels, including online booking and in-person consultations. Nevertheless, there have been some instances where customers felt that the service was too expensive or that the staff did not wear booties, which may indicate a lack of attention to detail. The business's commitment to innovation and value is also somewhat lacking, as some customers have reported feeling taken advantage of or that the service was not worth the cost.