The business is a thrift store and charity shop that operates in a way that is both positive and negative. On the one hand, the staff is friendly and helpful, and the store has a wide variety of items at reasonable prices. However, some customers have found the prices to be too high, and the store's management has been criticized for being rude and unhelpful. Additionally, some customers have been turned off by the store's policies and procedures, such as their strict rules about what items can be donated and what items can be sold. Despite these issues, the store's positive qualities and commitment to its mission make it a worthwhile destination for customers who are looking for unique and affordable items.Some customers have been very satisfied with their experience at the store, finding great deals on items such as furniture, clothing, and household goods. The store's staff is generally friendly and helpful, and the store's atmosphere is welcoming and relaxed. However, other customers have been less impressed, finding the prices to be too high and the selection to be limited. In some cases, customers have been turned off by the store's policies and procedures, such as their rules about what items can be donated and what items can be sold.One issue that has been mentioned by several customers is the store's pricing. Some customers have found the prices to be too high, and have compared them unfavorably to prices at other thrift stores and charity shops. This has been a major turn-off for some customers, who have chosen to shop elsewhere instead.Overall, the business is a mixed bag, with both positive and negative qualities. While it has a wide variety of items at reasonable prices, and a friendly and helpful staff, it also has some issues with pricing and customer service. With a little attention to these issues, the business could potentially become a top-rated destination for customers who are looking for unique and affordable items.