Tampa Bay
St. Joseph's Hospital- Medical Arts Building
4.67
4.67
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Innovativeness
Quality
Overall
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The Medical Service at BayCare Behavioral Health – Brooksville is a well-equipped location for medical services, with an on-site parking facility available for patients and visitors. The phone number and website link provided make it easy to get in touch with the hospital and access its services. The address, located at Building 3003, W Dr Martin Luther King Jr Blvd Boulevard, Tampa City, makes it accessible to patients.One of the standout features of this location is its accessibility for patients with mobility issues, with a wheelchair-accessible entrance, parking lot, and restroom available. This is especially important for individuals with disabilities or chronic health conditions that require frequent medical attention.Unfortunately, there have been reports of poor communication and coordination among staff members, leading to scheduling conflicts and misunderstandings. In one case, a patient was left waiting for over an hour due to a miscommunication about their appointment time. This highlights the need for better communication and coordination among staff to ensure a smoother experience for patients.The staff at this location seem to be generally friendly and compassionate, with some patients praising their kindness and patience. However, there have been instances where staff members have been perceived as unprofessional or dismissive, which is a concern.Some patients have also reported issues with waiting times and the speed of service, particularly for imaging and lab tests. In one case, a patient had to wait over a month for the results of their imaging tests, which is unacceptable.On the other hand, some staff members have been praised for their innovative approach to patient care, such as a speech therapist who was patient and understanding with a quadriplegic patient.Overall, while the Medical Service at BayCare Behavioral Health – Brooksville has its strengths, there are also areas for improvement, particularly in terms of communication, coordination, and wait times. With some tweaks to its operations, this location could provide an even better experience for its patients.
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