The hospital's location is convenient, situated on W Dr Martin Luther King Jr Blvd Boulevard in Tampa City, making it easily accessible for patients. The parking lot is wheelchair accessible, and the entrance is also wheelchair friendly. The hospital provides recovery services for adults and children, helping them make informed choices that support their health. Unfortunately, some patients experience delays in appointments due to late receptionists or the front desk not being available. This can be frustrating for those with limited time, such as patients who work an hour away from the hospital. Additionally, some patients are being turned away for non-life-threatening injuries, such as a broken toe, and instead offered alternative treatment options like crutches and pain relief medication. The staff, however, is described as awesome and attentive, with doctors who really listen to patients and teams that make sure they understand everything before leaving.