This location is well-suited for people with mobility issues, with a wheelchair accessible parking lot. The staff is very professional, and they seem to be on time, doing a great job. They inspected fireplaces, repaired what was necessary, and cleaned them. Another company they were compared to was rescheduling clients multiple times. ST Chimney & Ducts Winter Haven has excellent customer service, and they know what they're doing. The employees are very friendly, courteous, and put a lot of passion into their work. The company has a strong reputation and provides fantastic services. People are very happy with the experience and would recommend ST Chimney & Ducts Winter Haven to their family and friends.