This dental office has been a reliable choice for many patients in the Tampa area. The staff is friendly and welcoming, making patients feel comfortable from the start. Dr. St. Charles, the owner, is highly skilled and takes the time to explain procedures and answer questions, making patients feel at ease.Many patients praise the office for its gentle and painless dental care, with some even noting that they look forward to their regular cleanings. The office is also praised for its ability to accommodate patients with anxiety or fear of the dentist, making it a great option for those who may have had bad experiences in the past.However, there is a notable issue that has been brought up by one patient. The office's billing practices have been called into question, with a patient disputing charges for services that were represented as covered by Medicaid. The office has attempted to reach out to the patient to resolve the issue, but the patient claims to have been unsuccessful in getting in touch.Despite this issue, the office's overall quality and pricing are highly rated, with many patients praising the office for its affordability and quality of care. The office's innovativeness is also notable, with a focus on creating a welcoming and comfortable environment for patients.It's worth noting that the office has taken steps to address the issue with the patient, but the situation has not been fully resolved. As with any business, it's not uncommon for issues to arise, and how the office handles them can speak to its commitment to customer service and quality care.