This location has limited hours of operation, being closed on Wednesdays and Saturdays, which may be inconvenient for some customers. While they offer a variety of medical equipment and supplies, some clients have reported issues with the quality of products, such as receiving rusted or peeling grab bars. There have also been complaints about poor phone customer service and communication efforts. However, a few customers have had positive experiences, citing excellent service and reasonable prices. Despite the company's inability to handle situations properly in some cases, they appear to be making efforts to provide good service, as evident from a positive review from a customer who appreciated the help from an employee. The location is wheelchair accessible, and they accept credit and debit cards for payment. Overall, the business seems to be working to improve, but still has room for growth.