SRQ Customs is a multifaceted business offering a range of services including construction and modeling, woodworking, and automotive services. While they have had their share of positive interactions, including receiving praise for their work on custom car systems and speakers, there are also instances where communication and professionalism have been lacking. One notable concern is the lengthy wait times for responses to inquiries, with some clients complaining of no communication at all after placing orders. However, some clients have reported excellent customer service and quality work, such as one client who praised the installer for his "passion for car audio" and the quality of the final product. Unfortunately, some reviewers have expressed frustration with the business's handling of issues, including one client who reported a broken box that was never replaced despite numerous attempts to contact the business. Overall, SRQ Customs seems to have a mixed reputation, with some clients reporting exceptional experiences and others expressing disappointment with the business's communication and customer service. The business appears to prioritize quality work, as evident in their high-quality custom car systems and speakers, but may benefit from improving their communication and response times to better serve their clients. One major issue that stands out is the inconsistent response times and communication, with some clients feeling ignored or brushed off despite multiple attempts to contact the business.