The office has a lack of stability and consistency, as multiple long-time clients have reported being suddenly abandoned by their primary care doctors after the practice was sold to Access Health Care. This has resulted in a significant amount of frustration and disappointment for those who had built trust with their healthcare providers. Despite excellent reviews from one client, the overall sentiment suggests that the office may not be as committed to patient care as it once was. The fact that clients were not given notice of the change in ownership or the impact it would have on their care is a significant issue. The office appears to prioritize insurance over other payment options, leaving some clients without access to their care. The lack of transparency and communication has led to a negative experience for many clients, making it challenging to recommend this office to others.